Special notices for policyholders
Colonial Life is prepared to help you following the severe storms in Iowa. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
Colonial Life is prepared to help you during the Government Shutdown. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
Colonial Life is prepared to help you following the flooding in Texas. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
Colonial Life is prepared to help you following the Trout Fire in New Mexico. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
Colonial Life is prepared to help you following the winter storm in Connecticut. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.
Colonial Life is prepared to help you following the severe storm in Allegany and Garrett counties. If you need special assistance during this time, please call our service representatives for help at 1-800-325-4368. Or click here to ask a question, check your claim status or review your coverage.
We’re committed to supporting our customers during this time and are following guidance from the Maryland Insurance Administration.
Colonial Life is prepared to help you following the severe storms in Clay, Laurel, Pulaski, and Russell counties. If you need special assistance during this time, please call our service representatives at 1-800-325-4368. Or click here to ask a question, check your claim status, or review your coverage.
We’re committed to supporting customers during this time and are following guidance from the Kentucky Department of Insurance, which includes:
- Permitting insurers to extend timeframes for certain customer payments and other requirements
- Encouraging insurers to delay policy cancellations or rate changes where mail delivery is disrupted
- Requesting that insurers provide free copies of policies upon request