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Best-in-class service for your premier clients

We help you work effectively with large clients through cost-management strategies, benefits communication services and a channel of sales professionals specifically dedicated to servicing large companies and organizations.

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Large businesses partner with a proven leader

We're the preferred choice for large businesses and their employees. With our national network of independent offices and local enrollment specialists, we can offer scalable solutions and staffing that adapts to any business.

Success through scalable systems and resources

We help you with large cases by simplifying complex processes.

Enrollment

Nationwide benefit counselors and large-case-certified enrollment specialists enroll thousands of locations annually across all 50 states.

Connectivity

Easy-to-use automatic configuration that can connect to almost any system.

Service and support

Hundreds of local offices supported by home office staff and territory-wide coordination.

A team for your team

Our large clients receive the dedicated time and attention with their own supportive team.

Client consultant

Your contact as you and your client get to know Colonial Life and we learn about your needs.

Premier client manager

Your dedicated partner with a team of experts to assist you, your client and their employees from day one and for years to come.

Regional enrollment consultant

Works with our National Enrollment Team (NET) to simplify enrollment, educate employees and customize solutions to fit your clients' needs.

Billing coordinator

Assists your clients with maintaining accurate payroll deductions and helps them understand the billing process.

Enrollment solutions consultant

Your technology expert who ensures seamless and secure data exchanges between your clients' benefits software and Colonial Life's systems.

Save your clients' money and time with our benefit administration services

Our enrollment services simplify your benefits administration so everything is as easy and efficient as possible:

  • Full-service, core and voluntary enrollment services — Through our 1-to-1 meetings with employees, we can communicate all of your benefit offerings, from benefit plans, plan design changes and wellness programs, to time off and parking benefits. We can also enroll employees in their elections quickly and efficiently through our electronic enrollment system.
  • Time-saving updates — Save your HR staff valuable time through our customized electronic data return file, which outlines employees’ payroll deductions, provides updates to employees’ contact information and can easily integrate into your administrative system.
  • Suite of online administrative services — These services, exclusively for our plan administrators, are designed to help make billing and other administrative tasks quick and easy. They also include access to HRAnswersNow®, a human resource website that provides daily news, tips and research tools.
  • Service as personal as it is professional — We’re proud to provide our customers with the speed and convenience of technology, but we never underestimate the need for professional, personal service. That’s why we have experienced specialists available by email and phone ready to assist you and your employees.

Whether it's through leveraging tax savings, reducing enrollment costs, improving employee participation in wellness programs or reviewing eligible dependents, our suite of proven cost-management services can help large clients deal with their budgets:

  • Aid employee cost-sharing — It really is possible to lower health plan costs by increasing plan variables such as deductibles and co-pays – and still ensure employees have quality coverage. Our full portfolio of employee-paid voluntary benefits can help offset the out-of-pocket expenses your clients' employees may incur.
  • Boost tax savings — Through our benefits communication and education practices, we can help employees better understand the benefits of a Section 125 plan, which increases plan participation and provides greater tax savings for the employer.
  • Decrease enrollment expenses — Large clients can reduce the costs associated with employee benefits enrollment, such as materials, manpower and even IT expenses, by taking advantage of our end-to-end enrollment services, delivered on an innovative electronic platform.
  • Promote employee wellness — By educating employees about their available wellness plan, we can help increase awareness and participation, which will yield a fuller return on your investment.
  • Confirm eligible dependents — Identify and remove ineligible employee dependents to uncover significant savings. Our dependent review services can help verify who qualifies for your clients' health care plans.

We can help make the entire process easy — at no additional cost to them. We make dependent review a part of our 1-to-1 benefits counseling sessions, so it's a seamless, efficient process. Using our electronic enrollment system during the 1-to-1 session with employees, our benefit counselors can:

  • Clearly explain eligibility criteria
  • Note any ineligible dependents
  • Add new eligible dependents
  • Return the employee’s electronic signature of confirmation

At the end of the enrollment, we provide employers with dependent verification reports for their records. Done annually, dependent verification is a simple option that can help clients save valuable budget dollars and help employees get the most from the benefits you offer.

Take the next step

We can provide the help you need to work more effectively with your large clients.